Here are some of the most common questions that computer user ask when they have to deal with computer crash and need help:
Q: Is your business in good standing?
A: Yes it is ! You can look at yelp and google our names + reviews to see that we have made 100% our clients satisfied. You can for example google pc doctor westchester reviews to get an idea of our honesty and integrity?
Q: Do you offer remote support?
A: Yes we do offer remote support, but keep in mind that when a computer does not turn on anymore or the network acts berserk, you need us to come to your premises and make at least a free assessment.
Q: How long does it take to repair a computer?
A: We cannot predict the exact duration of the repairing process but our experience normally says that it will take 2 to 3 days for a desktop and the same for a laptop.
Q: I have lost my data: do you recover data lost or deleted from hard drives?
A: Yes we do recover data and have different software that can do this type of job.
Q: My server broke and I can’t recover the data: Do you offer this type of service?
A: We not only do recover data from servers but strengthen their security with specific policies and rules that make the server harder to breach in or break.
Q: My Mac is very slow: what can you do about it?
A: Macs are incredible machines but users take for granted that they will last forever. We have maintenance programs for Macs because we believe that such expensive investment needs to be well taken care of.